Last updated 06 Jun 2026
MS Studio Entertainment aims to provide quality services and rental experiences to all customers. Refunds and returns are handled fairly and in accordance with the conditions below.
Payments made for confirmed bookings, studio sessions, or equipment rentals may be refundable only if cancellation is made within the approved cancellation period.
Deposits may be non-refundable depending on the nature of the booking or rental agreement. Refund processing times may vary depending on payment providers and banking institutions.
No refunds will be issued for damages caused by customer negligence, misuse of rented equipment, missed appointments, or violation of rental agreements.
Customers must report any issues or concerns immediately upon receiving rented equipment or services.
Approved refunds will be processed through the original payment method whenever possible.
MS Studio Entertainment reserves the right to modify this refund policy without prior notice.
Payments made for confirmed bookings, studio sessions, or equipment rentals may be refundable only if cancellation is made within the approved cancellation period.
Deposits may be non-refundable depending on the nature of the booking or rental agreement. Refund processing times may vary depending on payment providers and banking institutions.
No refunds will be issued for damages caused by customer negligence, misuse of rented equipment, missed appointments, or violation of rental agreements.
Customers must report any issues or concerns immediately upon receiving rented equipment or services.
Approved refunds will be processed through the original payment method whenever possible.
MS Studio Entertainment reserves the right to modify this refund policy without prior notice.